State Requirements and Procedures

The Arizona Department of Housing requires that the City of Apache Junction provide, maintain and follow certain documents, procedures and policies in order to be eligible to receive Community Development Block Grant (CDBG) funds. Following are the requirements set forth by the Arizona Department of Housing.
Grievance Procedure
Any person wishing to file a complaint/grievance are encouraged to bring their concerns to the attention of the persons or department of the city involved. Resolutions of complaints at this level are recommended as a first step to allow an opportunity to identify and discuss concerns and explore solutions.

If the situation has not been resolved, applicants, program participants, residents or contractors may initiate a complaint regarding the CDBG program by submitting concerns in writing to the City of Apache Junction Development Services Director, or his/her designee, at 300 East Superstition Boulevard, Apache Junction, Arizona 85119.

The Development Services Director, or his/her designee, is responsible for receiving, reviewing, and responding to all complaints including prequalification of applicant or contractor qualification. The city must issue a written response to any complaint within 10 (10) working days of receipt.

If unsatisfactory to the complainant, a written appeal of the city’s response shall be filed within 10 (10) working days of receipt of the city’s response. Appeals shall be made to the City Manager, by sending such appeal to 300 East Superstition Boulevard, Apache Junction, Arizona, 85119 Attn: City Manager. The City Manager shall be the final administrative decision maker. Further judicial appeals shall be in accordance with A.R.S. Title 12, 12-901.

Assistance from the city in preparing a grievance is available at no charge if needed due to either a disability or language limitation. Assistance will be provided through the Development Services Department at (480) 474-5090 TDD (480) 983-0095; FAX (480) 474-5102 or 300 East Superstition Boulevard, Apache Junction, Arizona 85119.

Additionally, the City of Apache Junction has adopted an internal complaint procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the federal regulations implementing Title II of the Americans with Disabilities Act (“ADA”) and Title VI of the Civil Rights Act of 1964, as amended. Title II states, in part that "no otherwise qualified disabled individual shall, solely by reason of disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination" in programs or activities sponsored by the city.

All ADA and Civil Rights complaints made against the city, its employees, representatives, and contractors relating to facilities, programs, services and projects, shall be required to adhere to this process in order to file a grievance.

All equal employment opportunity complaints shall be filed with the Human Resources Department and may not be handled in the same manner as ADA and Civil Rights complaints under Titles II and VI.

Civil rights complaints are valid when the legal basis for the complaint is due to discrimination on the basis of race, color, national origin, religion, sex, disability, or familial status.

Depending on the complaint, the following persons shall be responsible for determining a resolution:

Complaints filed against the city whether a city program, service or project, will be reviewed by the ADA and Civil Rights Coordinator (“ACRC”) and forwarded to any applicable state and/or federal agency as required under their guidelines.

Additionally, the Arizona Department of Transportation (“ADOT”) Civil Rights Office will be provided all civil rights complaints regardless of the nature of the complaint relevant to a project funded in whole or in part by ADOT funding. ADOT will then follow their procedures to determine if the complaint is relevant to their area of jurisdiction. Subsequently, the ACRC and/or ADOT will make a determination and resolve the complaint within 60 calendar days.

Complaints filed against a contractor hired by the city shall be reviewed by the ACRC and a copy shall be provided to ADOT within 60 days. The complaint will be reviewed, investigated and resolved within 60 calendar days.

Complaints should be addressed to: Bryant Powell, ADA and Civil Rights Coordinator, 300 East Superstition Blvd., Apache Junction, Arizona, 85119, (480) 474-5066.

1. A complaint shall be filed in writing or digitally. It must contain the name and address of the complainant, and describe the nature and the date of the alleged violation of the regulations. The complaint must be signed by the complainant or by someone authorized to do so on his or her behalf. A complaint form is available on-line at or by asking any city staff member.

2. A complaint must be made within 30 calendar days after the complainant becomes aware of the alleged violation.

3. The ACRC will call or meet with the complainant no later than 8 city working days after receipt of the complaint. An investigation, if needed or if appropriate, may follow the meeting. The investigation shall be conducted by the ACRC. Any investigation should be informal but thorough, affording all interested persons an opportunity to submit information relevant to the complaint.

4. The ACRC shall issue, as soon as possible, but not later than 30 calendar days after the complaint is received, a letter or email acknowledging the complaint, which includes a description of the resolution to the complaint. The decision of the ACRC shall be binding and final subject only to an appeal pursuant to A.R.S. 12-901, et. seq.

5. The ACRC shall retain all complaint records and associated documents pursuant to the city’s record retention requirements, and shall dispose of them in accordance with such policy.

6. The right of a person to file a complaint under this procedure shall not affect the complainant's right to pursue other remedies such as filing of a complaint with the responsible federal or state agency. Use of this grievance procedure shall not extend the time for filing any complaint with the responsible federal or state department or agency.

Technical Assistance Procedure
Any individual / organization wishing to request technical assistance relating to the application process for CDBG or State Special Project funding should contact the City of Apache Junction's Program Coordinator regarding submittal of request.

Requests for assistance must be in writing. Response to written request for assistance must be within 3 working days of receipt of request. Technical assistance will be available until close of the public participation process as indicated in the public notice posted each funding year.

Technical assistance may include, but is not be limited to, the following:
  1. Provision of basic background information on CDBG
  2. Provision of basic background information on City Council procedures
  3. Assistance in preparation of a 1-page project proposal form
Should the individual / organization need assistance preparing a request, based on a physical challenge or being non-English-speaking, that assistance will be provided through the Development Services Department and the City of Apache Junction at no charge to the individual / organization.

The City of Apache Junction utilizes the most recent published CDBG handbooks as provided by the Arizona Department of Housing for all aspects of administering and applying for CDBG funds. The Arizona Department of Housing maintains the most recent editions on their website.
Civil Rights/Equal Employment Opportunity/Affirmative Action
The City of Apache Junction follows all Civil Rights, Equal Employment Opportunity and Affirmative Action laws. For detailed information on the City's policy, visit The City has also placed an Equal Employment Opportunity Plan on the website. The city is an Equal Opportunity Employer.

Affirmatively Furthering Fair Housing

The City of Apache Junction is dedicated to affirmatively furthering fair housing in all housing related activities and encourages other housing providers, organizations and realtors to do the same. The City is required to complete at a minimum 3 activities each year that promotes Fair Housing. Each year the City completes the following:
  1. The City Council adopts a Proclamation declaring April as Fair Housing Month.
  2. The City distributes a Fair Housing brochure throughout the City complex.
  3. The City displays posters in the Development Services department lobby.
  4. The City posts information on the City website.
  5. The City runs an advertisement on the government cable channel that was produced by the Attorney General's office.
  6. City staff attends annual training on Fair Housing.
  7. The City publishes information regarding fair housing in the city's Housing Programs Quarterly Newsletter
  8. The city distributes a press release to local media.

504/ADA Requirements
The City of Apache Junction is dedicated to providing equal access to all information and services to the public regardless of limitations. Persons who require special accommodations may contact the ADA/Civil Rights Coordinator at 480-474-2635 or by emailing

The City Council previously adopted a Self Evaluation and ADA Transition Plan in 1992 which evaluated the City's compliance with Section 504 of the 1973 Rehabilitation Act.

In 2013, the city updated this plan. Information regarding the plan may be found at
Section 3
The City of Apache Junction, when applicable, follows the Section 3 requirements relating to CDBG projects. The City maintains a bid list and the the Housing Rehabilitation Program maintains a list of qualified contractors and professional services.

Additionally, when the City has a job announcement all positions are advertised, at a minimum, on the City website and in the 2 local newspapers.

The City is an Equal Opportunity Employer and encourages minority contractor participation DBE / MBE / WBE.

The City of Apache Junction follows local Ordinance No. 1219 which was adopted by the City Council for the procurement of goods and services. Additionally the City follows all procurement policies as indicated in the most recent CDBG Procurement Handbook.
Anti-Displacement and Relocation
Every 5 years the City Council is required to adopt an Anti-Displacement and Relocation Resolution.